Shipping & returns



Repair Parts Warehouse Cincinnati ( cannot be held liable for the following logistical issues:

  • Delays by logistical third parties.
  • Customs and Duties for International orders.
  • RTS (Return to Sender) deliveries.
  • Incorrect address information.


Standard shipping (includes ground and economy) have an estimated delivery time of two (2) to seven (7) days.
Tracking numbers are provided but the delivery date cannot be guaranteed.


The rate charged for the shipping of your order is based on the weight of your product(s), size, and shipping location. The rates shown during checkout are the rates that will be charged and will be shown BEFORE you enter in any payment information. You are welcome to add or remove items to your cart to see what the shipping rates will be. 

INTERNATIONAL SHIPMENT NOTE: The shipping rates indicated on the website do not include the extra fees, duties, tariffs, and taxes for international orders.


For U.S. addresses, Saturdays, Sundays, or Federal Holidays may not be included in the carrier's guaranteed delivery time. To ship on the same day, your order must be processed before 3pm EST on Monday through Friday. Orders processed after this time may still be shipped on the same day, but we cannot guarantee that the shipment will not sit at our logistic partner's hub. The estimated delivery time is two (2) to three (3) days.


Most of our orders are shipped within 48 hours of being ordered, Monday to Friday. Express orders received before 3pm EST USUALLY ship on the same business day.


We use the best carrier available to provide the fastest, reasonable service to your desired shipping location. The carriers we typically use UPS, are FedEx and The U.S. Postal Service.

We reserve the right to use any carrier and/or service type to fulfil the shipping requirements for your order.


All orders shipping to a destination outside of the USA are subject to the import duties, fees, and taxes of the destination country. Delays in delivery may occur if your package is randomly selected by your country’s Customs Department or Agency for inspection. We have no control over the process or additional charges associated with the delivery and importation of your order (package) into your country. We do not benefit in anyway from these charges and we work very closely with our brokers and carriers to ensure as few delays as possible. We are not responsible for any duties, fees, or taxes that are incurred during the delivery of your order/package. Please note that it is your responsibility to obtain any necessary governmental permission and/or documentation for import approval, as well as to verify and pay all import charges including duties, fees, and taxes.


All damaged packages that are damaged during transit, must be reported to us within 6 business days of receipt. These packages will be reported to the carrier for a damage claim. Please do not discard any packaging or product until all shipping issues have been resolved.

All claims for packages that arrive damaged must be made with us within six (6) business days.


We do not ship orders without a tracking number. There may be a delay in USPS's tracking data, particularly when showing that they have the order or not.


Some items are restricted to certain shipping methods. Some examples are flammable liquids, gasses, and over-sized items. These items will have a “restricted shipping notice” on the product page.

If your order contains a restricted product, all of your items will ship via that available shipping method(s) for the restricted product(s) in your order. If you want to ship some items via an unrestricted method, we suggest creating a separate order for any restricted items.


All items being returned will be shipped at the customer’s expense unless an alternative arrangement has been agreed upon.

If the return includes products that are over $50.00 in value, we suggest adding insurance. We cannot be held liable for any damages, losses, or delays related to shipping. We highly suggest that you use a carrier service that provides tracking for your return shipment.

All items that are being returned to us MUST have an approved RAN (Return Authorization Number). We will not accept any unauthorized returns. Please see our Returns Policy for more information.

You will receive the shipping address upon successful procurement of an RAN.

Last Updated on 12/07/2023